Also included
- Order management — multi-item orders, service types, expected delivery dates, order- and item-level discounts, cancellations with reasons, and a full status history per garment.
- Quality control — log defects with photos, ask the customer for consent before processing a risky garment, and track re-cleans.
- Customer records — multiple addresses, preferences and special instructions, and full order history per customer.
- Loyalty points — tiers, points earned on delivery and redeemed against orders, plus birthday and anniversary bonuses (Professional and Enterprise).
- Customer tracking page — customers can check an order's status online with their order code, no login needed.
- Dashboard & reports — today's due deliveries, workshop queue, revenue trend, dues ageing and workshop throughput, filterable by shop and exportable to Excel.
- Roles & permissions — Admin, Manager, Shop, Workshop and Rider roles, so each person sees only what they need.
- Franchise management — franchise branding on invoices, royalty settings and monthly royalty invoices. See franchise software.
Runs in the browser
UltraClean is cloud software — it runs in any modern browser on a counter PC or laptop. An optional small desktop companion app (Windows or Linux) connects the shop's WhatsApp number and prints tags and bills automatically to the shop's printers. Each business gets its own isolated database. Read more on our security page.